Frequently Asked Questions
Yes! All of our units are cleaned thoroughly using a disinfecting wash. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
You can reserve an inflatable up to six months in advance; however, we recommend at least a month in advance especially in the summer. However, you can reserve the day of if the unit you want is available.
If you would like to keep it past 8pm select “Overnight Fee” at checkout and we will pick up the rental the next morning around 10am. This is an additional $30 fee. If you would like to rent an inflatable for multiple days, it is $60 per additional day.
At time of reservation or at the time of drop off. For more on payments, check out our policy and fees page.
We arrive and set up between 1-4 hours early depending on the amount of deliveries we have that day. We will contact you 24 to 48 hours before your delivery date to establish an exact time we will set up your inflatables. If you need to change your start and end times for your event, please let us know as soon as possible that way we can adjust our deliveries if need be. We can drop off as early 7am and we do not pick up after 8pm.
The minimum age is 2 years old.
The weight depends on the inflatable. The amount is shown near the entrance on all our inflatables. The average is about 200 pounds per person.
- You can power the inflatable on and off pretty much as many times as you need. If the kids are going to get off for cake and ice cream, leave it on. If they are going to be off for 30+ minutes you can unplug the blower.
- When they want to play again, just plug it back in!
- Please DO NOT leave the unit running all night long.
- DO NOT unplug when people are near or on the unit.
- DO NOT power off the blower when the water is on while renting a unit wet. This will flood the unit. Turn off the water first, remove as much water from the pool as possible, and then deflate the unit.
No. We do not want customers using their own generators because they might damage our blowers. If you need a generator, we will provide one for a fee.
Yes, we set up at parks, but not all have electricity. You can use one of our generators for a fee or contact the park and see if there is electricity available for you to use. If your park requires a permit, please have one beforehand. If we show up and a permit has not been acquired, we will still charge for the rental.
We accept the following forms of payment: cash, card, Venmo, Zelle, Apple Pay, Google Pay, After Pay, and PayPal.
Please check out our policies page for details at Policy and Fees.
There is a $30 booking fee that is refundable up to 7 days prior to the event.
Our inflatables vary in size so depending on the unit you pick will determine the amount of space needed. The space needed for each inflatbale is listed on the items inventory page. Please measure your space before your event to make sure it will fit. Inflatables need room to be staked and they need room for the blower. Trees and walls that are too close can rub against the unit causing damage to it. If you have stairs or a tiered backyard, please call or email us to discuss options for setup.
We can set up inflatables on grass, dirt, asphalt, and concrete. We prefer to not set up on rocks; however, some gravel we are able to accommodate for. If you need us to set up on gravel, please contact us. We will not set up on mulch/ bark chips.
Yes. We will send you one with your quote or you can email us for a copy.
Only use a water hose on units that are rented as a wet unit. All other units should remain dry. Check our policy and fee page for more information.
Yes! If you would like to see our certificate of insurance we would be happy to show you.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.