Frequently Asked Questions
Yes! All of our units are cleaned thoroughly using a disinfecting wash. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
You can reserve an inflatable up to six months in advance; however, we recommend at least a month in advance especially in the summer. However, you can reserve the day of if the unit you want is available.
All our rentals are all day rentals. If you want to keep it overnight, for multiple days, or for a significantly shorter time, for example 2 to 4 hours, please call or email us.
At time of reservation or at the time of drop off. For more on payments, check out our policy and fees page.
We arrive and set up between 1-4 hours early depending on the amount of deliveries we have that day. We will contact you 48 hours before your delievery date to establish an exact time we will set up your inflatables. If you need to change your start and end times for your event, please let us know as soon as possible that way we can adjust our deliveries if need be.
The minimum age is 2 years old.
The weight depends on the inflatable. The amount is shown near the entrance on all our inflatables. The average is about 200 pounds per person.
- You can power the inflatable on and off pretty much as many times as you want. If the kids are going to get off for cake and ice cream, leave it on. If they are going to be off for 30+ minutes you can unplug the blower.
- When they want to play again, just plug it back in!
- Please DO NOT leave the unit running all night long.
- Please DO NOT unplug when people are near or on the unit.
No. We do not want customers using their own generators because they might damage our blowers. If you need a generator, we will provide one for a fee.
Yes, we set up at parks, but not all have electricity. You can use one of our generators for a fee or contact the park and see if there is electricity available for you to use.
We accept cash and all major credit cards. We also accept checks but only if it is from a church, business, or school. If you prefer Venmo, Paypal, or Zelle, then you’re in luck because so do we! In general, we accept most forms of payments.
There is a $30 booking fee that is refundable up to 7 days prior to the event.
Our inflatables vary in size so depending on the unit you pick will determine the amount of space needed. The space needed for each inflatbale is listed on the items inventory page. Please measure your space before your event to make sure it will fit. Inflatables need room to be staked and they need room for the blower. Trees and walls that are too close can rub against the unit causing damage to it. If you have stairs or a tiered backyard, please call or email us to discuss options for setup.
We can set up inflatables on grass, dirt, asphalt, and concrete. Unfortunately, we can´t set up on any type of rocks as the constant rubbing will wear through the vinyl causing holes and tears.
Yes. We will send you one with your quote or you can email us for a copy.
Only use a water hose on units that are rented as a wet unit. All other units should remain dry. Check our policy and fee page for more information.
Yes! If you would like to see our certificate of insurance we would be happy to show you.